AI providers
AI providers are organization-wide. Spinners and Call Analyzer reference them by name; they do not store their own copies of API keys.
| Kind | Used by |
|---|---|
| LLM | AI agent steps, PCA scoring / GenAI tags |
| STT | PCA transcription |
| Storage | PCA recording download / storage |
Add an LLM
Section titled “Add an LLM”- Open Integrations → AI providers.
- Open the LLM tab.
- Add a provider (OpenAI, Anthropic, or Mock).
- Paste the API key and save.
Mock is useful for pipeline tests without spending tokens.
Screenshot needed
AI providers panel with LLM tab and one configured provider.
Where: Integrations → AI providers
Save as:
src/assets/screenshots/19-ai-providers.pngUse in a spinner
Section titled “Use in a spinner”On an AI agent step, select the provider, then pick a model from the dropdown. Prefer listed models so you do not hit retired ids.
Security
Section titled “Security”Keys are stored through the vault mechanism. They are not shown again in full after save.